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Support

Need help? Email us at support@mysorted.app

Frequently Asked Questions

Is Sorted a replacement for an accountant?

No. Sorted is a tracking and estimation tool to help you stay organised throughout the tax year. For complex tax situations, Self Assessment filing, or professional advice, we recommend consulting a qualified accountant.

How does the receipt scanner work?

Point your camera at any receipt and Sorted uses AI to read it automatically. It extracts the merchant name, date, total amount, and VAT — then suggests the right expense category. You can review and edit before saving.

Can I cancel anytime?

Yes. You can cancel your subscription at any time through the Apple App Store or Google Play Store settings. You'll keep access until the end of your current billing period.

Is my data safe?

Yes. Your data is encrypted in transit and at rest, stored on EU-based servers with row-level security so only you can access your data. You can export or delete all your data at any time from the Settings screen.

Is Sorted MTD compatible?

We're currently working on HMRC Making Tax Digital integration — it's coming soon. For now, Sorted helps you track everything so you're ready when it's time to file.